The Client
Agricover is Romania’s leading financial services provider dedicated to the agricultural sector, empowering small and medium-sized farms with tailored financing solutions. In a country where over 700,000 small farmers struggle to access traditional credit, Agricover’s mission is clear: bridge the financing gap and drive rural economic growth through accessible, innovative financial products.
The Challenge
To scale its impact, Agricover needed to revolutionize how small farmers accessed financing:
- Limited Access to Traditional Credit – Many farmers lacked formal credit histories, putting traditional bank loans out of reach.
- Slow, Manual Loan Approvals – Credit approvals could take up to 10 days, delaying critical investments in seeds, equipment, and infrastructure, thus limiting farm productivity.
- Operational Costs – Manual, paper-based, verification processes strained resources, created bottlenecks, and reduced customer satisfaction.
To truly empower Romania’s agricultural sector, Agricover needed a scalable, fully digital platform to streamline loan access, improve operational efficiency, and support future product expansion.
The Solution
In partnership with Microsoft and Avaelgo (an IPS Group company), Agricover launched MyAgricover – a fully digital financing platform that combined automation, cloud scalability, and seamless customer experience.
1. Automated and Accelerated Loan Processing
- Leveraged Microsoft Azure API Management to connect internal and external data sources, enabling instant credit assessments.
- Introduced Robotic Process Automation (RPA) bots to automate applications verification, eliminating manual handling and drastically reducing approval times.
2. Enhanced Customer Engagement through Digital Channels
- Integrated Microsoft Teams to provide fast, video-based customer support.
- Added self-service portals where farmers could submit and track applications in real time, improving transparency and trust.
3. Scalable and Secure Cloud Infrastructure
- Built on Microsoft Azure and Microsoft Fabric to ensure high availability, data protection, and regulatory compliance.
- Designed for growth, enabling future expansion into new financial services and regional markets.
Results & Impact
The transformation delivered immediate high-impact results:
✅ Loan Approval Times Cut from 10 Days to 24 Hours – Farmers can now access funds faster, enabling quicker investments in their operations.
✅ Expanded Financial Inclusion – Thousands of small farmers, underserved by traditional banks, gained easier access to essential funding.
✅ Streamlined Operations and Lower Cost – Automation boosted efficiency, reduced processing costs, and freed up strategic resources.
✅ Scalable Platform for Future Growth – The cloud-native foundation supports the rollout of new financial products and services without disrupting existing operations.
✅ Empowering Rural Economies – Through faster financing Agricover helped small farmers grow their businesses and drive regional economic development in Romania’s agricultural sector.
Why it Worked?
Agricover needed more than technology, they needed a strategic transformation partner.
IPS Group’s expertise in cloud enablement, automation, and financial services – combined with Avaelgo’s deep Microsoft Azure capabilities – helped re-imagine and rebuild Agricover’s financing mode for the digital age.
Together, we didn’t just digitize loan processing, we accelerated economic growth and financial empowerment for a vital sector of Romania’s economy.
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